Improve workforce profitability across your chain

Pre, mid and post project support services

Aside from our comprehensive range of productivity improvement services, SWL provides all the support services you would expect from a leading retail IT partner including:

Pre-project planning
Feasibility studies
Proof of concept
Business case development
System development
Quality assurance
Governance
Installation management
Team coaching and education
Post implementation reviews
Helpdesk
Software and hardware maintenance

"At Matalan we needed a very quick understanding of how staff time was utilised in-store, particularly around delivery processing and replenishment activities. In less than a few weeks the SWL team were able to confirm and validate a true picture of current labour utilisation, plus the actual workload that was required for store delivery and replenishment processes. Finally they made recommendations for tactical and strategic process and efficiency improvements with projected financial benefits so we could quickly understand to what extent each initiative would positively impact the business"

Amin Kassam,
Retail Director,
Matalan Retail

News

Download a new white paper from SWL explaining what exactly a Productivity Snapshot consists of, and why productivity-driven retailers undertake them.

PDF

Productivity Snapshot
White Paper (271KB)

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