Retail Productivity Improvement Services

SWL-EN3RGISE

Review • Reveal • Realise

The ‘Reveal’ Suite of Productivity Improvement Services Comprises:

• Six Sigma Analysis
  Applying six sigma principles and models to productivity analysis in the areas of customer intimacy, product availability & training, and colleague efficiency, in order to further remove variability from store operations and ensure a more positive and consistent customer experience.
• Derivation of Work Standards & Productivity Models for use in Workforce Management Solutions
  Drawing on its vast experience in delivering WFM solutions, SWL understands the requirement for up-to-date and relevant work measurement values that accurately reflect store work content and enable greater benefits to be yielded from any WFM implementation. SWL is able to generate current labour standards in little time, and ensure that they are readily available for integration with a customer’s labour model(s).
• Internal & External Productivity Benchmarking
  Comparing productivity and service levels across the enterprise and with the competition, helping customers understand whether their performance is above or below the standard and the market.
• Value-added Services
  A key reason as to why customers choose SWL for productivity consultancy is SWL’s ability to deliver added value through making recommendations which will drive positive changes in store practices, measured by quantifiable financial benefits which come from productivity gains. This exclusive deliverable is a result of the unique and extensive operational and productivity skills held within the business.