Full range of services for greater peace of mind

SWL provides all the services you would expect from a leading retail IT partner including:

• Pre-project planning
• Feasibility studies
• Proof of concept
• Business case development
• System development
• Quality assurance
• Governance
• Installation management
• Team coaching and education
• Post implementation reviews
• Helpdesk
• Software and hardware maintenance

Additionally we add great specialism in two extra service areas, which are:

Productivity Improvement Services

Focusing on your human resources to achieve operational cost savings whilst improving the amount of time spent on sales-enhancing activities

Customer Engagement Programmes

Protecting and improving the consistency of in-store customer service through six sigma methodologies and analysis combined with mystery shopping and exit surveys

Information on these services can be viewed by clicking on the links to the left.