Improve workforce profitability across your chain

Services Overview

Retail Productivity Improvement Services: SWL-EN3RGISE

SWL blends traditional core retail productivity skill sets of work study with modern day methodologies including retail six sigma that facilitate a greater depth of analysis and opportunity realisation which, when combined, delivers greater benefits and a faster investment return.

Allied with our dedicated customer service operations focus and knowledge, these skills have enabled a highly versatile suite of services and solutions that have been applied in many ways, including:

Work Measurement
Productivity Reviews
AS IS & TO BE Reviews
Labour Standards & Model Creation
Labour Matching
Six Sigma Analysis
Process Analysis
Technology Feasibility Studies
Retail Productivity Benchmarking
Productivity Benefits Forecasting & Delivery Planning

The unmatched quality of SWL’s productivity programmes, generated by its highly-skilled talent pool, delivers faster, more expansive and sophisticated analysis, typically delivering investment returns within 3-5 months.

Within the SWL-EN3RGISE family of productivity improvement services, the above services are split into three main areas:

Review: Services to Review the current productivity situation including how all time is spent
Reveal: Services to Reveal the opportunities that exist in your business to drive greater profitability and competitive edge, and
Realise: Services to help you land and Realise these benefits

Pre, mid and post project support services

Aside from our comprehensive range of productivity improvement services, SWL provides all the support services you would expect from a leading retail IT partner including:

Pre-project planning
Feasibility studies
Proof of concept
Business case development
System development
Quality assurance
Governance
Installation management
Team coaching and education
Post implementation reviews
Helpdesk
Software and hardware maintenance

"At Matalan we needed a very quick understanding of how staff time was utilised in-store, particularly around delivery processing and replenishment activities. In less than a few weeks the SWL team were able to confirm and validate a true picture of current labour utilisation, plus the actual workload that was required for store delivery and replenishment processes. Finally they made recommendations for tactical and strategic process and efficiency improvements with projected financial benefits so we could quickly understand to what extent each initiative would positively impact the business"

Amin Kassam,
Retail Director,
Matalan Retail

News

Download a new white paper from SWL explaining what exactly a Productivity Snapshot consists of, and why productivity-driven retailers undertake them.

PDF

Productivity Snapshot
White Paper (271KB)

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